Terms & Conditions
1 DEPOSITS AND PAYMENTS:
Immediate payment of a non-refundable, and non-transferrable, £30 deposit is required before a date will be held. Any deposit paid is deducted from the final balance and is not an upfront payment for trials. Trial costs are due at the time of the trial, or prior.
The remaining balance is due two weeks (14 days) before the wedding day. Should no payment be received Diana Mackenzie Hair & Makeup Artist has the right to cancel all services for your wedding date and all fees will still be payable. Late payments are subject to a late payment fee of £5 per day overdue.
- Trial Payments can be made in cash at the trial or by bank transfer beforehand.
- Deposit and final balance for wedding days must be paid by bank transfer.
- Failure to pay the deposit fee within one week of requesting the booking will result in the event date being released.
2 TRAVEL EXPENSES – TRIAL & WEDDING DAY:
Diana Mackenzie Hair & Makeup Artist covers up to the first 15 miles of any journey. Any mileage over the first 15 miles are charged at 50p per mile.
*Please note that all prices are subject to travel, location and any special requirements. To get an accurate quote for your event, please complete the contact form or contact me via email: email@example.com
All contact, whether it be general enquiries or changes to a booking, must be from the bride only. Changes to your booking by adding another person onto your original booking can only be accepted if time/resources allow on your wedding day. Diana Mackenzie Hair & Makeup Artist will require prior notice and payment due at the specified time. Adding extra people on the day, without prior warning, may jeopardise the quality of work or delay the ceremony. You are required to give a minimum of 3 months notice should you wish to reduce numbers or services booked on your wedding day. After such time the full amount for services cancelled will still be payable. All payments are the responsibility of the bride. In the unfortunate event that you have to cancel your booking completely Diana Mackenzie Hair & Makeup Artist requires a minimum of 3 months notice. After such time the full amount will still be payable by the specified date. Deposits are non refundable. Should no payment be received Diana Mackenzie Hair & Makeup Artist will proceed with legal action to recover losses.
In the unlikely event that Diana Mackenzie Hair & Makeup Artist, cannot attend on the day of your wedding (due to unforeseen and unfortunate events or circumstances, such as bereavement, sickness, accidents, severe weather conditions making travel too dangerous or any other reasons beyond the Artists control) Diana Mackenzie Hair & Makeup Artist will in the first instance try to offer you an alternative artist/stylist and will provide them will all notes and photographs taken at the time of the trial. Only where no other suitable alternative can be given, a full refund of the final invoiced amount including deposit but not including any payments for trials will be given to the client. No further compensation will be offered.
If Diana Mackenzie Hair & Makeup Artist is made to feel uncomfortable in anyway, or mistreated, or if anyone becomes abusive/violent or displays any offensive behaviour, the Hair & Makeup Artist has the right to cancel the contract without refund. In the event of extreme weather conditions where the ‘Met office’ has issued a ‘Red’ warning, Diana Mackenzie Hair & Makeup Artist reserves the right to cancel your booking. A refund of all monies will be issued as a gesture of goodwill, excluding trial costs and deposit.
4 PHOTOGRAPHY & IMAGE COPYRIGHT:
It is imperative that Diana Mackenzie Hair & Makeup Artist continues to update her portfolio and demonstrate work to future prospective brides. Please let Diana Mackenzie Hair & Makeup Artist know in advance if you do not wish to be photographed or if you are not happy for use of your images for marketing purposes. Images from trials are not shown until after the wedding day and you will not be tagged in any such image on social networking sites, but are welcome to tag yourself. We refrain from asking for ‘before & after’ photos but are very grateful for volunteers.
Diana Mackenzie Hair & Makeup Artist is happy to be photographed on your wedding morning however, any photo image incorporating Diana Mackenzie Hair & Makeup Artist in action, or hair and/or make-up design, on the Internet or on any other advertisement, must make reference/credit “Diana Mackenzie Hair & Makeup Artist” as the hair and/or makeup artist.